HELP

WARRANTY FAQS

Healthy Human UK offers a lifetime warranty on all lids for steins and cruisers.

Healthy Human offers a limited warranty on defects in materials and workmanship for a period of 365 days after original purchase from an authorized Healthy Human retailer or on healthyhumanlife.co.uk on steins, cruisers and rovers.


WHAT IS COVERED?
Broken or leaking lids

We offer a lifetime warranty on lids. If your lid leaks, cracks or the gasket is not working properly, contact us for review and possible replacement lid. Do not send your bottle to Healthy Human. If you ship your bottle to us you will be responsible for the shipping charge to return it to you.


Products Damaged during shipping

Please contact us immediately if you ordered your product from HealthyHumanLife.co.uk and it arrived damaged. Claim must be submitted within 30 days of purchase date with pictures.

If you receive a stein or cruiser that has an uneven rim or lip or other manufacturing defect please submit a claim within 30 days of purchase date for an immediate replacement. Any claim after 30 days will be processed on a case by case basis.

WHAT IS NOT COVERED?
Normal Wear and tear

Dents, scratches, fading, paint chips, accidental damage including dropped product, product misuse and improper care are not covered under the Healthy Human warranty.


Cleaning related issues can be solved by watching our cleaning videos at www.healthyhumanlife.com

Dishwasher
Healthy Human does not warranty steins, tumblers and pint cups that have been washed in a dishwasher.

If you need a return or refund then contact us at outdoor7sales@gmail.com

Any other questions please contact us via the website contact us page